This list gives you websites and phone numbers that are useful in replacing important documents that may have been lost in the Louisiana floods.

These numbers, phone numbers, and email addresses come straight from FEMA.

NOTE: FEMA does not endorse any specific products or services.

SNAP Cards:
(Food Stamps): Phone: 1-888-524-3578
Website: www.dcfs.la.gov/DSNAP

Green Cards:
Phone: 800-375-5283
Website: https://www.uscis.gov/green-card/after-green-card-granted/replace-green-card

Birth and Death Certificates:
Phone: 225-342-9500
Website: http://new.dhh.louisiana.gov/index.cfm/page/635

Louisiana Driver’s Licenses:
Phone: 888-214-5367
Website: http://omv.dps.state.la.us/

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:
Phone: 877-275-3342
Website: https://www.fdic.gov/

Credit Cards – Contact the appropriate issuing institution:
American Express: 800-327-1267
https://www.americanexpress.com/us/content/help/lost-stolen-card.html

Discover: 800-347-2683
https://www.discover.com/credit-cards/help-center/

MasterCard: 800-627-8372
https://www.mastercard.us/en-us/consumers/get-support.html

Visa: 800-847-2911
https://usa.visa.com/support/consumer/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion
Phone: 877-322-8228
Website: https://www.annualcreditreport.com/index.action

Social Security Cards:
Phone: 800-772-1213
Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:
Website: http://www.fightidentitytheft.com/security_freeze_louisiana.html
Other support:
Identity Theft Resource Center:
Phone: 888-400-5530
Website: http://www.idtheftcenter.org/
Email: info@fightidentitytheft.com.

Medicare Cards:
Phone: 800-772-1213
Website: https://faq.ssa.gov/ics/support/kbanswer.asp?deptID=34019&task=knowledge&questionID
=3708

Passports:
Phone: 877-487-2778
Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html

U.S. Savings Bonds:
Phone: 844-284-2676 (toll-free)
Website: https://www.treasurydirect.gov/indiv/research/indepth/ebonds/res_e_bonds_eereplace.htm
Tax Returns:
Phone: 800-829-1040
Website: https://www.irs.gov/uac/About-Form-4506T

Military Records:
Phone: 866-272-6272
Website: https://www.archives.gov/veterans/military-service-records/

Insurance Documents:
Phone: Check with your insurance agent.
Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documentslost-
in-a-disaster.html

Real Estate and Property Records (Mortgage Documents, Deeds, etc.):
Phone: Contact your agent.
http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.
html

Medical and Prescription Records:
Call your doctor; medical and prescription records are tracked electronically.

Proof of Address/Residency:
Contact your local utility company to obtain a recent bill.

National Archives Records:
Phone: 866-272-6272
Website: General: http://www.archives.gov/preservation/records-emergency/public.html
Website: Saving family records:
http://www.archives.gov/preservation/disaster-response/guidelines.html