The Better Business Bureau of Acadiana is warning consumers to remove sensitive information from their mobile devices before selling them or giving them away.

In an emailed release, the BBB suggested performing a factor reset on your device, a feature that is provided and most devices.

BBB also encouraged consumers to check their SIM cards and SD cards for sensitive information. SIM cards usually come pre-installed in some mobile devices and are often used to store phone numbers, email addresses, and other information that would take up little memory. SD cards are usually purchased by consumers and are used to store photos, videos, and other types of files.

"After you’ve deleted your personal information, it’s good to double-check to make sure it’s gone," the media release stated. "Check your phone book, logs for both dialed and received calls, voicemails, sent and received emails and text messages, downloads and other folders, search histories and personal photos."

One the device has been wiped clean, it's up to the individual consumer to decide what to do with it. In most cases, the devices can be sold or given away; some mobile manufacturers or carriers have programs that take back old devices and refurbish them for sale to consumers.

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