Some Starbucks customers may be disappointed to find out that their favorite beverage will be hitting them in the pocketbooks harder than ever before this year.
According to reports, a Starbucks employee in Philadelphia has been fired after smacking a customer in the face with a wet rag. Apparently, the customer complained about an incorrect drink order and things escalated quickly.
A former barista who worked at Starbucks during college decided to come clean about what goes on behind the counter, why they spell your name wrong and what employees really think about their customers.